My Support Administrator Lv2 - Sheffield, United Kingdom - St John Ambulance

St John Ambulance

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What's involved:

Department:

Resources Network

Salary:

20,137

St John are looking for dynamic and experienced Account Receivable people to come and be part of our in-house Shared Services Team, delivering high value invoicing and debt recovery services on behalf of our internal departments.

The role will be based at our shared services centre in Sheffield where you will have on-site parking and can work in a hybrid model once your training has been completed.

MSS provides a wide range of administrative services supporting the day-to-day activities of St John, including Finance, People, Property, Events and Fleet.

The role of MSS is fundamental to the success of St John.

You will be joining St John at an exciting time in our transformation as we look to embrace new technology over the next few years, and you will both the opportunity to be part of these programmes as well as progressing your career

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do

You will receive:

Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme
Health and Wellbeing portal access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About You

To be successful in this role, you will be educated to GCSE level or equivalent (Grade C), minimum of 5 including Maths & English, you will be passionate about delivering quality service and will have experience of dealing with debt recovery processes in a fast paced, customer orientated environment.

You will an eye for detail, excellent communication and engagement skills and be able to work as part of a dynamic team.

About the Role

Receive, consider and resolve enquiries from staff, line managers, volunteers, customers and suppliers, providing an effective resolution at the first point of contact whenever possible
Provide customer service that places that customer at the heart of all we do and enhances the reputation and efficiency of St John
Ensure that up to date records are maintained of every enquiry, allowing others to accurately understand the status
Where an enquiry cannot be resolved at first point, own the task to resolution, or escalate through appropriate channels

About Us

This is a fantastic opportunity to join a team of over 1,900 employees and over 50,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.

As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.

At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups.

We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.

We believe passionately in equality, diversity and inclusion.