Customer Support Coordinator - Bilborough, United Kingdom - Elizabeth Michael Associates

Elizabeth Michael Associates

Verified Company

Bilborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Our client is looking to grow their customer service team and are looking for highly experienced customer service advisors._

Customer Support Advisors are part of the first line customer support team that put the customer at the heart of everything our client does, delivering a world class experience to our very diverse customer base._

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NG8, Nottingham:

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Monday

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£23,000 per annum + £2000 BONUS:

The working shifts are Monday - Friday 3 shifts on a rolling rota:

Responsibilities:

To deliver an exceptional Customer experience
To manage the endtoend customer service experience
To follow standard documented processes and procedures as required
To record all customer interaction within company systems
Taking ownership of operational customer issues through to full resolution
To build strong working relationships with contracted customers and internal/external stakeholders
To complete essential administrative tasks associated with the role

Skills and Experience Required: