Automotive Data Analyst - Cranfield, United Kingdom - Jonathan Lee Recruitment
Description
Automotive Data Analyst (Monitoring) - JP
Cranfield
To start ASAP - 12 months assignment
Deliverables / Description
- Investigate Market issues related to the connected service and provide appropriate solution to the customers.
- Utilise analytical tools to understand the anomalies or trends and find the root cause of the problem sometimes using SQL queries.
- Use advanced MS Excel techniques including Power Query, Power Pivot and Power Automation to manipulate the cloud data and produce reports.
- Raise incident tickets in the incident management system and track them through to closure.
- Cross functional working with project quality, Management, and engineering teams to ensure early response & transparency to concerns.
- Analyse system logs & error logs to find the root cause and follow the defined procedure for recovery.
- Provide technical support for offshore call centre team.
- Utilise & Enhance MS Azure OMS Queries to debug & Triage concerns.
- Lead regional operations in case of major incident.
- Laptop
- Workspace
- *
- Bachelor of Engineering degree qualified (or equivalent) in a relevant engineering discipline
- Work experience on platform health monitoring in cloud platform system (preferably Azure)
- Work experience of using webbased & standalone tools
- Basic understanding of automotive development cycle & telematic services or connected services.
- Experience of MS Azure OMS & Kusto Query is an advantage but not essential.
- Be able to demonstrate and have practical experience in problem solving tools and techniques
- Have good written and verbal communication skills.
- Excellent written, verbal communication and reporting skills.
- Be selfmotivating and selfmanaging, Proactive, energetic, and flexible regarding working practice and working hours.
- Valid UK/European driving licence is a MUST.
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