Is Specialist 1 - Blackburn, United Kingdom - Huhtamaki Group
Description
Inspired to grow with your experience, learn and share with new colleagues?Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.
We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy.
Reporting to the IT Infrastructure Manager the main duties of the role include:
- Taking responsibility for operations and maintenance of onsite IT infrastructure services
- 1st level end user and IT infrastructure support
- Ensuring support and maintenance of workstations, office printers, bar code printers/readers, tablets
- Administration of tickets according to agreed service levels
- Asset management and device lifecycle management
- Continuous improvements to IT infrastructure to increase resilience and capacity
- Emergency onsite support when needed
- Handling end user communication
- Close cooperation with Global IT infrastructure teams and Business IT teams
- Coordinating 3rd parties and IT vendors
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