Sales Account Executive - Horley, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Horley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic opportunity has arisen to join a successful and well-established family run business as a Sales Account Executive / Key Accounts Co-ordinator

The main responsibilities will include:

Ensuring key account customer enquiries are responded to in a timely manner
Tracking weekly sales and forecasting reports
Updating project sheets to ensure projects are on schedule, escalate in issues to relevant team
Answering telephone calls and resolving queries efficiently
Create logístical specifications for products to customer requirements
Raising sales orders
Ensure compliance is up to date and accurate for all customers. Action with compliance team if necessary
Brief teams internally on customer communications and action any follow ups
Ensuring all contract details are correct to the specifications agreed
Tracking stock shipments, communicating to relevant parties any changes or delays to delivery
Liaising with depots regarding nationwide logistics working to tight deadlines
All ad hoc admin
Market research
Sending perfect samples to customers, relaying customer feedback to relevant teams
Booking meetings internally
Outstanding customer services skills
Used to working to tight deadlines
Excellent organisational skills
Good communication skills, especially written
Experience MS Office skills, especially Excel
Understanding of stock management
Understanding of sales forecasting
Ability to prioritise
Ability to manage a busy and diverse workload