Group Car Scheme - Farnborough, United Kingdom - Index Recruitment Ltd

Index Recruitment Ltd
Index Recruitment Ltd
Verified Company
Farnborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The company is continually evolving, with ambitions for growth that require our proactive Group Car Schemes team to help meet and support these exciting challenges.

This role will play a pivotal part in our success as you will be responsible for the administrationof a comprehensive Group Car Scheme.


  • Administering Group Employee Vehicle related Operational activities, HR activities such as GSCO processes, Salary deductions, Fuel Cards & Driver Licence checking.
  • Liaise with external suppliers and partners to ensure continuity of service. Administration of specific GCS projects in addition to daily Operational activities.
  • Responsible for delivering positive weekly & monthly KPI's for Group Car Schemes.
  • Build and maintain relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction.
  • Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering.
Qualifications - External

  • Proven, relevant experience in a telephone based sales or customer service role is essential. Additional experience gained in the Automotive or Financial Services industry is desirable.
  • Capable of positive negotiation with a sales through service attitude and proficient telephony skills.
  • Welldeveloped analytical and information gathering experience as well as possessing a good commercial awareness and an entrepreneurial spirit.
  • Effective, proactive communicator and inspirational, collaborative team member; able to prioritise and ensure deadlines are met through effective time management.
  • Passionate about what you do and about delivering an outstanding level of customer service for both internal and external customers.
  • Great eye for detail with sound knowledge of all Microsoft Office packages.
Index Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
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