Senior Claims Handler - Colchester, United Kingdom - Davies Group

Davies Group
Davies Group
Verified Company
Colchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Senior Claims Handler (FNOL) - Colchester

The contracted hours are 37.5 per week and usually fall between 8:30am - 5:00pm Monday - Friday, with occasional Saturday and Sunday work if required including bank holidays.

Duties & Responsibilities:


  • Assisting manager with diary tasks.
  • Be capable of validating claims against policy information to ensure Indemnity verified.
  • Maintaining a claims allocation
  • Managing diary and post allocations
  • Carrying out monthly audits on the team including 121 meeting.
  • Managerial responsibilities when required.
  • Staff training.

Skills & Experience:


  • Must have motor claims experience
  • Must be computer literate and have a good understanding of CQ
  • Be able to demonstrate your ability to influence and manage relationships with key stakeholders and your peer group, remaining positive and enthusiastic when dealing with difficult and challenging situations
  • Have a proactive approach to solve people and customer problems and to remain focused on priorities for the team as a whole when faced with conflicting demands
  • Excellent telephone manner
  • Excellent written and verbal communication
- #Indhp


What we offer:


  • Pension contribution matched up to 5%
  • Life Assurance (2 x basic salary)
  • Discounts at 100's of retailers
  • Eye Test Vouchers
  • Access to Employee Assistance Programme
  • Access to training and professional qualifications

So, are you a Davies person?
We're looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey.


Job Types:
Full-time, Permanent


Salary:
£22,000.00-£23,000.00 per year


Benefits:


  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Life insurance
  • Onsite parking
  • Referral programme
  • Wellness programme

Schedule:

  • Monday to Friday

Work Location:
In person

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