Customer Service Call Handler - Blackburn, United Kingdom - Senior Salmon Ltd
Description
Our client based in Blackburn, Lancashire are recruiting for several Customer Service Advisors / Call Handlers to join their Customer Care and Response Team.
The objective of the role is provide the highest quality telecare and telephone response service for each and every customer.
Duties:
- To provide the highest possible standard of customer care and support at all times whilst always giving priority to the safety and security.
- To be customer focused, ensuring all interactions are handled in accordance with specified service standards
- Have a confident telephone manner with prompt and accurate administration skills.
- To escalate any problems / complaints appropriately
- To liaise with 3rd party organisations
- Have a cando, positive attitude, using your initiative to be able to work as part of a team and be able to prioritise your daily duties according to the business needs.
- Work in accordance with the Company's mission statement, aims and values, corporate objectives and service standards.
Various working Hours available:
Days and Afternoons - Between the hours of 6am and 10pm.
Job Types:
Full-time, Temporary contract, Temp to perm
Pay:
£9.50-£10.42 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location:
One location
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