German Speaking Accounts Receivable Assistant - London, United Kingdom - Euro London
Description
Euro London Appointments are currently working with a well known retailer in search of a German speaker join their international finance team in London and you will support their DACH customer base.
This brand is going through a very exciting transition period in 2023 with a brand new product line.The DACH market is one of their strongest so now is a fantastic time to be part of this team.
Key responsibilities:
- Working with and supporting DACH Call Centres and customers directly with financial queries relating to payment matching, returns, offers and debt collection.
- Ensuring queries are dealt with sensitively and efficiently.
- Invoicing, Payments, and Returns
- Processing and matching payments on Debtor Accounts.
- Investigating discrepancies
- Processing customer refunds.
- Reporting
- Providing weekly/ monthly reports for the DACH market including review of Ageing reports, reconciliation and investigate errors.
- Actively be aware of balances due. Chasing balances to prevent them from becoming overdue/ bad debt
- General Assistance as and when required to support the finance team as a whole.
- Fluency in written and spoken German and English
- 2 years + experience in a similar role
- Proficient in Microsoft Excel
- Customer orientated with strong attention to detail
- Incredibly organised and skilled at prioritisation
- A positive, cando attitude, the team are very busy and we are looking for someone who can work on their own initiative and lighten the load.
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