Engineering Services Support Assistant - West Midlands, United Kingdom - Millbank Group

Millbank Group

Verified Company

West Midlands, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Engineering Services Support Assistant

In the role you will work as an integral part of the Engineering Services team, providing a service to all users company wide, with Engineering data, whilst operating within strict time constraints.

Key Duties & Responsibilities will include:

Department activity planning & metrics:

Working with functional leaders, maintaining the overall activity plan for Vehicle Programmes using Microsoft Project.
Supporting the generation of Programme / Releasing metrics and work tracking documents.

Releasing Team:

Validation of Loaded Engineering Releases and follow up Engineer approval.
Actioning Torque Change Requests.
Processing updates to Engineering Changes (Retimes, Cancellations etc.).
Raising of IT Support tickets.
Support Release Analysts and BoM Administrators with daytoday tasks where required.

Configuration Team:

Creating documentation of team Processes and Working procedures.
Features & Option updates, Aftermarket Changes, Territory changes.
Support system set up to ensuring the accurate specification of vehicles.
Work with the Release Team to assist the checking and progression of Engineering Releases.
Liaison with Colour & Materials Coordinator to maintain accurate setups of Colours.
Supporting Configuration Team with daytoday tasks where required.

General Office Duties:

To include archiving R&D documentation, maintaining registers, fulfilment of adhoc engineering information requests.

Qualifications and Experience ideally required:

Should ideally be educated to A-Level standard and/or have completed an Engineering Apprenticeship, although plenty of relevant experience with the right attitude will be considered.
You should ideally be an experienced Technical Support / Engineering Administrator who is proficient in using the computer and has a good attention to detail.
An understanding of BOM (Bill of Materials) structures would be preferred, as would previous experience of working in an Automotive manufacturing environment or an equivalent engineering industry.
Should be able to concentrate & focus on a task for extended periods.

If this sounds like you, we'd love to hear from you.

Forbes HR (part of Millbank Holdings Group) is an equal opportunities employer and respects diversity.**
Millbank is proud to be a member of the 'Disability Confident Scheme'.***
Millbank operates** as an Employment Agency and Business.