Receptionist - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust

Verified Company

Plymouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for an enthusiastic, reliable and motivated individual to join the medical imaging reception team.

We are looking for people who will enjoy working as part of a busy and vibrant team, who are able to prioritise their workload, and who can remain calm under pressure.

Plymouth Hospitals NHS Trust is an equal opportunities employer and is working towards a smoke-free working environment. Under the Trust's Green Commuter Strategy, on site parking is restricted.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

To be part of the reception team in providing cover over the medical imaging department, duties include dealing patients at the front desk, making and taking telephone calls, using it systems, this is not exclusive.

A team member providing reception support.

To assist with telephone calls from patients, GPs and other Agencies in a courteous and helpful manner.

Dealing face to face with patients, carers and other professionals visiting the department, seeking advice when appropriate.

Assist with the tracing of patient notes using the Patient Information Management System (iPM).

To attend when possible appropriate training and development opportunities

To be aware of and to follow the Health and Safety at Work Act, Security Policy and all other policies relating to Plymouth Hospitals NHS Trust.

To undertake other reasonable duties at the discretion of your Line Manager and the Imaging Directorate Office or a member of the Imaging team.

To bring defects in equipment to the notice of the Line Manager take immediate action to ensure that such equipment is withdrawn from service until satisfactorily repaired.

To report any incident to self, staff or patient to the Line Manager and ensure that the correct form is filled out and action is taken concerning the incident.

To be involved in the formal staff appraisal scheme as an appraisee.

To undertake duties in line with the Trust's Information Security and Control Policy, respecting the rights of patients, fellow staff and the Trust for information not to be passed on or made available to those without a need to know.