Internal Projects Office Administrator - Wakefield, United Kingdom - EasyBathrooms

EasyBathrooms
EasyBathrooms
Verified Company
Wakefield, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Internal Projects Office Administrator - Job Description


Working within a busy office environment and reporting to the Contracts Manager, you are responsible for achieving business objectives through administrative support and customer service.

You are required to provide a service to the sales team and customer. Whilst not exhaustive, your role and responsibilities are listed below.

Role

  • Deal with customer queries; be it over the phone or in person.
  • Process orders received from the contract's sales team.
  • Process orders taken directly from the customer.
  • Advise customers with basic technical advice of the product offering.
  • Organise the administration of accurate deliveries.
  • Prepare orders ready for 'call offs' (ensuring products are in stock ready for use).
  • Manage the 'dashboard' to ensure all orders are dispatched successfully.
  • Arrange the sending out of 'spare' parts.
  • Coordinating returns and replacements
  • Build a rapport with customers

Responsibilities:


  • Ensure all company procedures are in being adhered to.
  • Continue to develop personal product knowledge of all items we sell.
  • Follow system processes correctly.
  • Keep all financial matters confidential and internal.
  • Be presentable and enthusiastic when at work.
  • Administratively supporting the contract sales team

Job Types:
Full-time, Permanent


Salary:
£23,000.00 per year


Benefits:


  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking
  • Referral programme
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Wakefield: reliably commute or plan to relocate before starting work (required)

Experience:


  • Administrative: 2 years (preferred)

Work Location:
One location
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