Fleet Manager - Wolverhampton, United Kingdom - Reed Business Support
Description
Fleet Field Engineer
Full time, Permenant
Ipswich, Suffolk
Salary up to £43,000
I am currently partnered with a local business who are looking to recruit for a Fleet field engineer on a full-time permanent basis.
This role is based in Ipswich, IP9 and would suit someone who has proven industry experience, and who also holds a minimumof 5 years of experience as a fully trained technician.
You will be a great communicator, in particular by telephone.What is the day-to-day of the role:
- To manage a network of approved repair agents for Service, MOT, and compliance events.
- To work with the FMC team to ensure downtime is kept to a minimum.
- To manage meetings with customers within their area of annual review of performance.
- Plan and minute meetings with service providers, to review agreed SLA'S AND KPI's.
- Check labour and parts are charged at the correct rates and times.
- Provide details for warranty process, and claims.
- Provide support to the breakdown team as and when required.
- Liase with the customers and agree end of lease costs where applicable.
- Provide support to the sales team on an ad hoc basis.
Required skills and experience:
You will ideally have proven industry experience, and also qualifications in City and Guilds level 1 & 2 Automotive Maintenance / Maintenance Engineering and repair.
A minimum of 5 years of experience as a fully trained technician and will have good communicationskills and will be friendly and approachable and capable of building good relationships and fostering existing relationships.
Benefits:
- 25 days of annual leave + a paid day off for your birthday, plus extra for bank holidays.
- Flexibility with working hours and working from home.
- Death in service
- BUPA health plan
- Company car and mileage for customer trips
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