Senior Uc Engineer - Milton Keynes, United Kingdom - Concept Resourcing
Description
Senior UC Engineer / Unified Communications / Mitel Engineer / Field Engineer / Contact Center Solutions / Contact Centre Solutions / Collaboration / 3rd line Support / 8x8 / MSP / Value Added ResellerJob title - Senior UC Engineer - Mitel
Salary - £45,000-50,000 per annum + package + on call
Location - remote, with travel to site when required
Concept Resourcing are working with a leading IT Managed Service Provider looking to add an experienced Senior UC Engineer to their projects team.
The main purpose of this role will be delivering UC projects for my client's customer base, as well as supportwith BAU activities and maintaining contact centre environments at a 3rd line level.
Experience working within a Mitel environment is essential.Although this role will primarily be remote based, you will be working closely with the field team so must be ableto travel to customer sites when required.
- Experience working within a Mitel Contact Centre environment and delivering solutions to customers
- Mitel accredited
- SIP and networking knowledge
- Field based experience
- Experience working with an MSP and VAR
- Excellent communicator displaying high levels of customer service
- 8x8 experience would be beneficial
- Hold a UK driving license and access to own vehicle
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