Service Advisor - Oxford, United Kingdom - KPI People
Description
Service Advisor - Oxford -
Basic Salary - £27,000 -
OTE - £33,000 -
Great Benefits Package -
No Weekends -
Our client, a busy franchised car dealership, in Oxford has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
As a Service Advisor your responsibilities will include:
- Meet and Greet Customers
- Explain to customers the work due to be carried out on their vehicle
- Accurate completion of courtesy car insurance paperwork
- Calling customers with progress updates and advise of any work needed
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out
- Invoice explanation and taking payment
- Quoting, introducing and selling of Service Plans
- Ensuring all Warranty paperwork is correctly completed
- Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
- 2 years Motor Trade Service Advisor Experience
- Full UK Driving Licence
Desirable Requirements:
- Franchised Dealership Experience
Remuneration & Benefits:
- Basic Salary £26,000 £27,000
- On Target Earnings £32,000 £33,000
- Great Benefits Package
Working Hours:
- Monday to Friday 8am 6pm
- No Weekends
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