Conditional Offer Clerk, Central Ticket Office - Norwich, United Kingdom - Norfolk and Suffolk Constabularies

Norfolk and Suffolk Constabularies

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Carmelite House, Norwich
Full time (37 Hours) - Permanent
£21,432 - £22,677 per annum
Friday 17 March 2023 at 5pm

An exciting opportunity has arisen to join our Central Ticket Office team as a Conditional Offer Clerk. We process all minor traffic offences across Norfolk and Suffolk.

This role has recently been categorised as suitable for hybrid home working within the Constabulary Modern Workplace Programme (MWP) on a rota basis.

There will be a combination of home based and office-based working to be discussed at interview.

The main duties of the role include:

Receiving and actioning information from camera technology systems and tickets issued by Police Officers
Accurately inputting and processing all notices/tickets
Preparing Single Justice Procedural files for offences that progress to court
Answering enquiries by telephone and correspondence from the general public, police officers and other agencies
General administration tasks to include filing, copying and dealing with incoming mail
Viewing and verification of camera detected offences
Preparing letters and reviewing correspondence taking appropriate action for dealing with the content
Liaising with the Central Ticket Office Enquiry Officers for internal and external force enquiries and personal service of documents
Any other duties that are commensurate with the role and grade as may be requested by line management

It is essential that applicants meet the following criteria:

Experience of accurately inputting data to computerised systems
Basic keyboard skills with experience of working with Microsoft Word
Good verbal communication skills with experience with dealing with telephone enquiries
Proven experience of organising and prioritising tasks effectively to achieve deadlines
Demonstrate good numeracy and literacy skills
Proven ability to work as effective member of team

It is desirable that applicants meet the following criteria:

Previous experience within a police or legal environment

Hours of work are 37 per week Monday to Friday. This post is offered on a permanent basis.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Job Types:
Full-time, Permanent

Salary:
£21,432.00-£22,677.00 per year

Benefits: