Client Services Advisor - London, United Kingdom - Dolphin Stone Consultancy LTD
Description
Client Service Adviser - Real Estate
London/Hybrid
£35k - £45k
In this wide and varied role you will be working with Client Managers to ensure the highest level of service and technical advice to each assigned Client in line with the agreed service levels.
Daily responsibilities will include:
Complying with regulatory and other standards as advised by line management including the creation of accurate and timely policy document, premium invoicing and debiting
- Identifying improvements in Client risk and insurance programme design and making recommendations to the Client Management team on actions vital to achieve this
- In accordance with the National Broking Strategy, negotiating renewal terms, midterm adjustments and cover extensions
- Identifying revenue development opportunities on allocated Client accounts and making recommendations to Client Managers
- Liaising and collaborating with Clients, Colleagues and Markets.
Skills And Experience
- Cert CII qualified or progressing towards
- Good working knowledge of MS Office, Internet, Excel
- Ability to pick up and learn a selection of specialist IT systems
- UK commercial insurance experience ideally with exposure to Property Owners risks
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