Project Support Officer - Chichester, United Kingdom - WSCC

WSCC

Verified Company

Chichester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

About The Job
As an employer we recognise that it is our employees that are central to everything we do. Along with a generous holiday entitlement of
25 days (plus opportunity to buy additional leave).

We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

Upon joining us you will have access to a range of benefits including the following:

For a full list this can be found at our
Rewards and Benefits page.

The Opportunity
Under the Building Assurance Manager, you will be the initial point of contact for our Schools Managed Projects (SMP).

You will be responsible for receiving and processing initial notifications from schools ensuring that the relevant stakeholders are updated accordingly.

Part of your role will include proactively assist to the Schools' and Corporate helpdesk team. You will be their initial point of contact; triage helpdesk enquires and provide a customer focused
- service.

You will provide feedback and decisions to school staff at all levels. You will identify where issues need to be escalated.

You will use your initiative and judgement to decide to identify solutions where possible to ensure the customer is satisfied.

About You

You will be able to demonstrate excellent communication and interpersonal skills, communicating on several different levels with multiple stakeholders and adapting your style accordingly.

You will have a customer-focussed approach and excellent IT Skills which you will demonstrate on a daily basis including good knowledge of Microsoft packages.

You will need to be able to balance priorities and deadlines as well as responding to and redirecting enquiries, using your initiative to deal with unexpected problems and situations.

You will have great attention to detail and organisational skills.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Further Information
The reference number for this role is
EIE01168.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

RSi

Job Reference:
EIE01168