Operations Administrator - Liverpool, United Kingdom - Heyland Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Operations Administrator
Liverpool, Hybrid working.
£22,000 - £26,000
Our client is an award winning, high tech service provider based in the heart of Liverpool City centre. Due to a period of rapid growth they are recruiting an Operations Administrator to join their expanding team.

This is an exciting opportunity to join a highlyinnovative business offering hybrid and flexible working, alongside a competitive salary and benefits package.

The Operations Administrator would suit someone who has a flexible approach to work, possesses excellent organisational skills, the ability to multitask,and communicate with commercial and technical stakeholders, both internally and externally.

If you have previous experience working as an Operations Administrator, preferably within a business services environment please see below for further details.


Benefits:


  • Competitive Salary £22,000 £26,000
  • 25 days annual leave (plus bank holidays)
  • Contributory pension Scheme (up to 5% company contribution)
  • Company healthcare scheme

Core responsibilities:

  • Coordinate daytoday scheduling for core Engineers and support call outs across the UK
  • Liaising with technical support to resolve customer issues
  • Liaising and responding to customer enquiries
  • Maintaining and updating excel spreadsheets
  • Ensuring installation documentation is completed to a high standard
  • Invoice reconciliation
  • Responding to and resolving operational issues
  • Purchasing equipment, Organising vehicle repairs and hire
  • Arranging accommodation and travel when necessary
  • Ensuring the necessary health and safety measures and processes are adhered to by Engineers and Contractors
  • PPE / Covid risk assessments
  • The successful applicant may be required to undertake duties not listed above from time to time
  • Previous experience in an administrative and customer facing role
  • IT literate and proficient in the use of Excel spreadsheets
  • Good people skills and comfortable communicating across the company hierarchy and with our customers
  • Ability to prioritise a varied workload to suit business needs
  • High attention to detail and good documentation skills
  • A "cando" attitude
  • Adaptable with the ability to respond well to change and maintain flexibility while keeping focus on objectives

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