Community Care Officer - Haringey, United Kingdom - Recroot Ltd

Recroot Ltd
Recroot Ltd
Verified Company
Haringey, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Recroot are looking for a Community Care Officer to join the Adult Social Services Team based with Haringey Council.

Starting asap, working Mon to Fri up to 36 hours a week in an ongoing contract.

Role Purpose:
To provide advice, information and complete referrals eligible Haringey residents and carers


MAIN DUTIES:
It is envisaged that staff within First Response will also be able to initiate the following:

  • Refer to other agencies
  • Order equipment for clients (following training)
  • Amend referrals
  • Screen referrals to gather further information
  • To accurately record detailed referrals, specifying client's needs.
  • To work within agreed procedures, particularly those in relation to alleged safeguarding adults.
  • To provide information and advice to members of the public from diverse backgrounds, requiring care across a range of client groups Older People, Physical Disability and Occupational Therapy.
  • To liaise with other departmental and non-departmental services and partner agencies as required.
  • To sign post members of the public to access other services where appropriate.
  • To ensure that the Duty Manager is kept fully up to date with operational issues.
  • To support the service/ duty team
  • To keep abreast of changes within the Council or other organisations, policies, eligibility criteria, information in order to provide customers with up to date information.
  • To feedback to managers/colleagues' changes of which they might not be aware.
  • In all situations which are not clear, to consult with the Duty Manager.
  • To adhere to the Council's equal opportunities and diversity policy, and act in accordance with these policies as an employee by treating and colleagues and service users with dignity and respect, to deliver effective and appropriate services fairly and without discrimination and to challenge any discriminatory practice.
  • To undertake other temporary duties consistent with the basic objectives and/or duties of the post.
  • To operate professionally both as an individual and as a member of the team, contributing ideas, suggestions and feedback to managers as appropriate.
  • To provide support, assistance, mentoring to new/temporary staff and work experience placements.

Job Types:
Full-time, Temporary contract, Fixed term contract


Salary:
£15.17 per hour


Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 853089

Expected start date: 03/04/2023
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