Membership Administrator - Shirebrook, United Kingdom - Frasers Group

Frasers Group

Verified Company

Shirebrook, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

In our world the passion and ambition of our people have kept us moving.

Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.

Elevation is a part of our core, matching with great company benefits to mention a few:

20% discount across all facias
Frasers 1000 bonus scheme
Free Gym membership
Monthly Frasers Champion winners get double their salary for the month

Job Description:

To manage corporate and rental accounts by processing payments and recovering outstanding fees on behalf of Sports Direct Fitness and Everlast Gyms.

You will work both independently and as part of a team, liaising with parties such as our Fitness clubs, and internal departments within our Head Office to ensure that processes and procedures run smoothly throughout the business.

To assist with the management reports and data analysis.
Ensure confidential records and financial information are kept private and secure.
Managing rental PT, licensee, swim hire, studio hire and corporate accounts, creating agreements and recover any outstanding monies owed.
User support and training for the daytoday operation of the leisure management systems used by the company. Dealing with incidents and changes and escalating to third parties where necessary.
Enhanced club and IT support for process and system investigations.
Assist in system upgrades and new developments to the leisure management system.

Qualifications:

Excellent written and verbal skills
Working under pressure and to tight deadlines, dealing with high volumes of queries.
Excellent PC literacy and a working knowledge of Microsoft packages
Ability to pay close attention to detail and not scared to challenge the norm and think outside the box
Creating and implementing procedures

Additional Information

You would be required to work full-time (40 hours per week) 8am-7pm shifts over 5 days (Mon-Fri) with a team rota for cover to 7pm.
All your information will be kept confidential according to EEO guidelines.