Information Assistant - Harrow, United Kingdom - Harrow Council

Harrow Council

Verified Company

Harrow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

Harrow Council are seeking four Information Assistants to welcome all library customers and identify their individual needs, actively seeking to meet those needs to provide a quality service and to enable customers to make full use of the facilities available.

On occasions an Information Assistant may be responsible for the library in the absence of a Library Supervisor or Senior Information Assistant.

About you:

Accurate filing alphabetically.
Accurate filing numerically.
Legible handwriting.
Clear verbal communication (spoken English to be satisfactorily clear for telephone calls).
Basic awareness of library provision to a multicultural society and people with disabilities.
Ability to deliver high quality customer care to all service users.
Ability to handle and respond to a range of requests for information.
Ability to stand and/or walk for periods of time.
Mobility within a building (stairs etc).
Ability to lift (up to 10lbs/4.536 kilos weight).

Related Documents:
For more information, please refer to the Role Profile/Selection Criteria