Telesales Advisor - Bristol, United Kingdom - Synergie

Synergie
Synergie
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
Acorn is seeking an enthusiastic Telesales Advisor for their optical manufacturing client based in Thornbury.

This position offers flexible working (after training) and a salary of £25,000 per annum plus up to £5,000 per annum bonus.


Overall purpose of the job:

  • To build successful relationships with both prospective and existing customers to generate interest, create opportunities, provide information, capture customer feedback and produce business leads that facilitate account acquisition
  • To ensure timely, accurate and useful information is communicated clearly to the field based Business Development Managers in order to maximise sales opportunities and new business growth

Responsibilities:


  • High volume telephone liaison with both prospective and existing customers
  • Cold calling prospective customers
  • Confidently engage and effectively converse with key decisionmakers and technical staff at target organisations
  • Delivering a clear and concise scripted message to customers that makes the features and benefits of the brands both clear and tangible
  • Recording details of all customer contact and key data accurately on a daily basis on Salesforce CRM system
  • Working to predetermined daily/weekly/monthly call targets
  • Maintain a full understanding of new products and promotions as they arise
  • Undertake any administration tasks that arise from calls

Knowledge and experience:

  • Experience within telesales / telemarketing or other direct sales/customer service environment
  • Excellent communication and interpersonal skills
  • Ability to learn about products and services and describe/explain them to others
  • Ability to prioritise own workload, be highly organised with excellent attention to detail
  • Highly self motivated with a cando attitude
  • PC literate
  • Confident and engaging telephone manner
  • Resilient and able to handle rejection professionally
Acorn by Synergie acts as an employment agency for permanent recruitment.

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