Sales Support Administrator - Harrogate, United Kingdom - Intelligent Servers
Description
About Us:
Main Responsibilities:
- Providing sales support for our End User sales team
- Processing customer orders
- Responding to customer RMA requests and working with both customer and RMA department
- Inputting data into our internal CRM system
- Handling incoming End User telephone enquiries and assigning these to relevant
- Updating internal KPI spreadsheets
- General Administration
- Export control checks
- Speaking with couriers to get updates and resolve issues with exports and imports
Required Skills and Experience:
- Clear, confident and effective communicator, both orally and written
- Ability to meet tight deadlines and cope with high volumes of work
- Previous experience of working with Microsoft Office
- Ability to use your own initiative
- Ability to work in a methodical and accurate manner
- A positive attitude
- A basic knowledge or interest in IT hardware would be beneficial
- Previous office based experience would be desirable
Salary and working package
- OTE of £25,000 per annum
- 23 days holiday +1 per year served up to 2 Cycle to work scheme
- Training and development opportunities
- Company Pension Scheme
- Company Life Insurance
- Induction training programme, including technical training on our product offering
- Monday to Friday (9:00am 5:30pm hours per week
Pay:
Up to £25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Onsite parking
- Work from home
Schedule:
- Monday to Friday
Work Location:
In person
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