Service Advisor - Brentford, United Kingdom - GWR Kia

GWR Kia

Verified Company

Brentford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

GWR Kia

Kia - Service

Full time

Permanent

Location:
GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX
Salary: OTE up to £41,100 per annum
Hours: 47.

25 hours per week, Monday to Friday, alternate Saturday mornings
A bit about us:

Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence.

We have been a leading automotive group in Letchworth for 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff.

Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.

The dealership incorporates low and
-
_zero-carbon technologies_. From air-source heat pumps to
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_roof-mounted solar P_

V

s,
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_water harvesting systems_, and energy-efficient LED lights, we are proud to be at the
-
_forefront of sustainable_ practices in our industry

What you will be doing:

Arranging customer bookings for the workshop, recording & communicating authority for any extra work required or parts to be ordered or fitted
Understand the customer's needs and correctly interpret instructions
Assist with planning the forward capacity of the workshop, monitoring all work to ensure that it is completed by the times required
Check, inspect and test incoming and outgoing vehicles and work including acting as quality controller, as required
Ensure that work done, parts and consumables used and tests carried out are accurately recorded on the job card/repair order. Cost the work and raise invoices

What we need from you:

A full driving licence is essential
Experience working within an automotive service department is essential
Outstanding communication skills, both in person and on the telephone
High level of accuracy with excellent attention to detail
Strong organisational skills and ability to follow strict procedures

Our
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_commitment to excellence_ has been recognised by prestigious accolades, including the
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_Great Place to Work_ awards consecutively; in
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_2022_ and
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_2023_.In January 2023, we were awarded
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_Best Place to Work for Well-being_, a testament to our dedication to fostering a healthy and supportive environment.
Furthermore, our achievements include being
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_Highly Commended_ title at the
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_AM Awards_ for
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_Leadership and Diversity in May 2023_.Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional leadership.
Salary

OTE up to £41,100 per annum
Hours
08:00 to 18:00 Monday to Friday, alternate Saturdays 08:00 to 12:30
Benefits
32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme Familyfriendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages Reduced rates on vehicle purchases & maintenance Recognition of long service, every 5 years Norton Way "Stars of the Month" award Free eye tests Improved Employee Assistance Programme Tech purchasing benefits Cycle to Work Scheme Staff referral bonuses Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.