Customer Service Advisor - Swansea, United Kingdom - Brenntag
Description
CUSTOMER SERVICE ADVISOR:
Our team in
Swansea currently has an opening for a
Customer Service Advisor
The role of a Customer Service Advisor is a key office-based support role, with a strong administrative bias, responsible for providing assistance across the depot, which will involve:
- Receipt and processing of customer orders, as well as documenting all relevant information and undertaking general administration duties
- Regular customer communication in relation to delivery lead times and other information requested, whilst also effectively handling and processing day to day enquiries
- Liaising with our sales team to help maximize potential sales opportunities, whilst also logging and processing any Customer Complaints, including assisting in investigations
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