Site Support Assistant - Scarborough, United Kingdom - Humber Teaching NHS Foundation Trust

Humber Teaching NHS Foundation Trust
Humber Teaching NHS Foundation Trust
Verified Company
Scarborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for the Site Support Assistant for Prospect Road Community Services Hub House.

We are looking for an enthusiastic person-centred individual, for this exciting new role, who is able to deliver high standards in supporting visitors and staff to navigate and use the building and facilities, with responsibility for monitoring facilities and resolving or escalating issues.


You need to be flexible in your approach and be able to work as part of a team as well as excel and be disciplined at organising your own duties.

You will need to be prepared to adjust and change plans at short notice and react to incidents as they occur in a calm, caring and supportive manner.


Site Support Assistant:


  • Acting as front of house by answering the door to receive and direct/supervise visitors e.g. patients attending clinics, course facilitators/attendees, estates workers, other tradespeople.
  • Manage internal/external mail/parcels in/out including forwarding of post to other sites & informing staff of items awaiting collection.
  • Point of contact for reports of any on site Estates issues: resolve where able or log the issue via the electronic system, monitor response, and supervise works if required. E.g. faults, repairs, garden maintenance, grit supply, cleaning of windows and paths.
  • Receive and administer bookings of rooms at the site.


We are an award winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale and Whitby.

We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of our patients and service users.

To find out more about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website


You will join our team of over 3600 colleagues that work together across our wide geography and specialties to change lives every day.

We're extremely proud of our Trust community and we know you can expect to receive a warm welcome and all the support you'll need from your new team to get you started.


We are a forward thinking and dynamic Trust with a real commitment to staff development to ensure the delivery of high quality, person-centred and compassionate care to patients.

We value our staff and invest in them to ensure they have the right skills and competencies to deliver outstanding care.

For further information with regard to this vacancy please see the attached Job Description and Person Specification
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