Customer Service Advisor - Warwick, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Warwick, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Customer Service Advisor


Salary:
£ p/h


Contract:
Temporary. Start ASAP to June 2023


Location:
Warwick. Office based.


Working Shifts: 8:30-17:00 / 9:00-17:30 (rotation shift) 37.5 hours p/w


  • A Customer Service role that will open the door to a happy work life

Reed Specialist Recruitment are delighted to be representing a company that have a
fantastic culture of inclusivity and fairness. Our client
encourage empowerment to their staff to make decisions and solve problems, while
providing great
further development support. They believe in
supporting their staff within their career and offer many avenues in which you can progress, learn and put your skills to best use.


Our client is always looking to make business improvements and are currently working on a 6 month systems improvement project.

During this project timescale, our client is looking to recruit
2 x Customer Service Advisorson a
temporary basis, to help support the existing Customer Service department.

Joining a friendly team of 10 x Customer Service Advisors,
duties will include:

  • Promoting our client's products and services
  • Dealing with general enquiries
  • Resolving customer complaints
  • Operating internal systems/administration duties
  • Liaising with internal departments and external companies

Person specification -what would make you a great fit:

  • Excellent verbal and written communication skills
  • Working experience using Microsoft Office
  • Experience within outbound calls and customer retention is advantageous, but not essential.
  • Have a flexible and adaptable approach to work.
  • Tenacious and customer focused.
  • Embrace new ways of working.

The benefits of Temporary Contracts

  • Flexible
  • Paid weekly
  • Keeps your CV fluid
  • Immediate starts
  • Sociable


Our client values great team players and have been known to make permanent offers to temporary staff;
YOU have the ability and empowerment to open that door to a great opportunity within a great company should you wish to.

This is a great opportunity for someone wishes to expand their experience within Customer Service within an office environment. Our client offers full training and free car parking.
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Interview process: 1 x telephone interview followed by 1 x face to face interview (either online or in person)_
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