Care Quality Improvement Lead - Sheffield, United Kingdom - CareTech Group
Description
Care Quality Improvement Lead
£40,000 per annum
Car allowance - £3,600
Location:
To cover areas based in North Wales, Oldham, Manchester, Cheshire, Yorkshire
_CareTech Group are looking to appoint a Quality Improvement Lead_
This role will be responsible for ensuring that services that have been identified as at risk are brought up to standard as quickly as possible.
This will be a combination of trouble shooter and advisor; you may be the manager in services where there is no manager, you may be required to support a new manager or oversee an existing manager in a supportive and/or performance management role.
This is a pivotal role to support Operational colleagues where there are managerial shortfalls- either in quantity or quality. The focus of this role is identifying 'what' needs fixing and 'how' things get fixed once problems have been identified and leading the actions necessary to fix them.
Job Purpose:
This role will be responsible for ensuring that services that have been identified as at risk are brought up to standard as quickly as possible.
This will be a combination of trouble shooter and advisor; you may be the manager in services where there is no manager, you may be required to support a new manager or oversee an existing manager in a supportive and/or performance management role.
This is a pivotal role to support Operational colleagues where there are managerial shortfalls- either in quantity or quality. The focus of this role is identifying 'what' needs fixing and 'how' things get fixed once problems have been identified and leading the actions necessary to fix them.
_Key Activities:
_
To act as a Quality Improvement Lead in services that require support, to improve the service and or meet regulatory/ Contract/ Compliance requirements.
To work with homes and services to ensure best practice, compliance and exemplary work by implementing and managing high standard quality assurance practices.
To work with the Performance Directors in developing and implementing service improvement plans for specific services identified as at risk.
To lead on the implementation of those plans and provide ongoing support to ensure compliance and improvement against agreed targets.
Ensure that all service staff are engaged in improving the service.
Set up systems for achieving the plan, monitoring progress and ensuring timescales are achieved
To be a mentor and a coach in skilling up the incumbent staff team so that improvement is sustainable.
Identify and coordinate the necessary resources needed.
To rebuild relationships with external stakeholders and integrate the management staff team in that process
To provide the Head of Quality with regular service/region reports on progress with improving standards and compliance.
To monitor the processes and procedures which ensure the safety and welfare of vulnerable adults served by the Company and to monitor practice throughout identified services, and to urgently advise the Performance Director of any emergency vulnerable adult protection issues.
To carry out investigations, as required by the Performance Director, and to work in partnership with internal and external stakeholders to develop, implement and monitor remedial action plans.
Comply with all Regulations regarding statutory visits and reports ensuring compliance and communication of all issues to Operations Directors.
_The Organisation:
_
CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK.
Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings.
We support people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence.
- Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010.
STRICTLY NO AGENCIES
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