Operations Teams Leader - Liverpool, United Kingdom - Open Awards

Open Awards

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

TITLE OF POST:
Operations Team Leader

RESPONSIBLE TO:
Head of Service Delivery

STATUS:
Full-time, Permanent

SALARY:
£27,496.00 per annum FTE

The post would be 35 hours per week working flexibly across Monday-Friday 08:00 - 18:00, and Saturday 9-12:30pm. There is an expectation that every approximately one in six Saturday's would be a working day.

FUNCTION OF THE POST:

To line manage a team of administrators.
To be responsible for developing, implementing and improving procedures across Open Awards products and services, to include, but not limited to; for the following areas:
Registrations
Award and certification
Provider records
Qualification and course records (including validity cycles)
Remote Invigilation.
To monitor service standards across services and products and identify necessary measures from these.
To coordinate validation panels for approval of Open Awards qualifications in line with regulatory requirements.
To develop, implement and disseminate processes for approval, including registration, awards, and training that are compliant with regulatory requirements.
To provide key performance data relating to approval, registration and awards activities in order to help drive improvements.
To coordinate the production of guidance documents and training relating to approval, registration and awards activities and use of Open Awards systems.
To support and train Providers and colleagues on the administrative processes for the approval, registration and awards of Open Awards qualifications, programs and courses and well as Open Awards systems.
To provide day to day support for the effective and efficient operation of the organisation.

A full job description and person specification can be found in the Information Pack.

HOW TO APPLY:

Completed forms should be returned to:
Paul Henderson Griffiths

Open Awards, Estuary Commerce Park, 17 De Havilland Drive, Speke, Liverpool, L24 8RN