Temporary Customer Service Administrator - Doncaster, United Kingdom - Venatu

Venatu

Verified Company

Doncaster, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a temporary role until October 2023. We will need someone to start immediately

Customer Service Advisor -Finningley, Doncaster (DN9)

Temporary contract until October

Hourly Rate:
£12 per hour

Hours:35 hours

Monday to Friday

9am to 5pm with 1 hour break

We are currently seeking an enthusiastic and confident individual to join our client in Doncaster as an Administrator/Customer Service Advisor on an ongoing temporary basis.

Working as an Administrator/Customer Service Advisor, you will be the first point of contact for customers contacting the business and ensuring they receive a fantastic experience.

A successful administrator MUST have previous admin experience and confident on a telephone to answer customer enquiries and advise on products.

Your duties will include, but not limited to:

Answering all enquiries with care and consideration
Building report and looking after existing policy owners.
All aspects of the business including administration and customer service
General administrative duties
Assisting customers accessing their health benefits

You will need:

Previous Admin AND Customer service experience (essential)
Confident with excellent communication skills
Confident telephone manner
Computer literate (Familiarity with Microsoft software)
Knowledge of CRM systems (essential)
Positive, friendly and caring attitude

The Company

Fantastic and proven retention record
Provide health and wellbeing plans to businesses
A small office with a growing team
Currently entering their busiest time of the year
Have a long standing relationship with their client, that has been extended for a further 10 years.

Does this sound like your next role?
If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you

DISCLAIMER