Client Executive - London, United Kingdom - KANTAR

KANTAR

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Kantar is the world's leading data, insights and consulting company, and our Worldpanel colleagues are experts in shopper behavior.

Offering continuous monitoring, advanced analytics and tailored solutions for our clients, they help turn purchase behavior into a competitive advantage across a wide range of markets including tech, fashion, telecoms and fast-moving consumer goods.

Job Details

Job Title and Location

Client Executive (Grocery Retail)

London, Westgate. Hybrid - curently min 2 days per week. Remote / Onsite as required by client.

Role Description

If you enjoy have a tenacious curiosity about how people shop, enjoy working with data and a desire to help a major UK grocery retailer have the information required for them to make critical business decisions then this role could be for you

Our client is one of Worldpanel UK's largest accounts and is one of Britain's largest retailers with ambitious plans for further expansion.

We have a strong working relationship with the retailer providing them with data and insight critical to their ongoing commercial success.

You will be expected to support the client in delivering our data and high class client servicing.

You will be responsible for delivering regular reports and responding on day to day requests which require both your expertise and additional data.

The client is open to new thinking and our strong, consultative relationship means we often get to shape their approach and their strategy.

We are committed to servicing the client in a long term agreement, and you will be expected to act as an extension of their internal insights team, additionally building relationships across the business for example the brand and category teams.

Your role would also include getting involved with colleagues in our specialist grocery retailer team, contributing to our thought leadership efforts and other team initiatives and activities.

Key outcomes

Client

Deliver business critical reports accurately and on time to the client insight team and other key stakeholders
Answer daytoday questions by analysing shopper purchasing behaviour and turning this into useful insights and recommendations

Client Relationships

Build relationships with key insights contacts at and expand networks throughout the business to cement Kantar's profile within the client
Support the client in transition to our new reporting platform, helping both expert and occasional users obtain the data and reports they need

Insight

Ensure high quality client servicing of the account measured a review process
Share appropriate Kantar and grocery retail thought leadership with the client
Engage experts from across Worldpanel to contribute as and when required

Commercial

Follow an annual client plan endorsed by the account lead and director and collaborate with specialists outside of our immediate team to deliver it
Work towards an annual commercial team target (i.e. propose services on top of day to day contracted service)

Team

Be an active member of the grocery retail team, sharing your experiences and knowledge to help others
Work as a team in generating thought leadership such as our regular 'viewpoints'
Contribute and participate in wider Retail team initiatives including training

Capabilities and experience

Excellent analytical skills, a natural curiosity with the data, and agility with using our data for extracting, analysing shopper data and turning this into actionable insights.
Attention to detail, particularly ensuring both Excel and PowerPoint work is delivered accurately and on time
Strong verbal and visual presentation skills with the ability to put together insightful and impactful presentations, as well as a high standard of written communication
Highly professional demeanour with strong interpersonal skills, the ability to develop your contact base and build strong relationships with your client
Outstanding client servicing skills with the ability to build relationships, be assertive and challenge when necessary
Genuine enthusiasm and interest in Grocery

What you'll get from us

25 days annual leave (excl. bank holidays), plus your birthday off
Flexible benefits across health, wealth and lifestyle
Extensive training and excellent scope for career development
A collaborative and supportive work environment

Country

United Kingdom

Why join Kantar?

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.