Collections Advisor - Darlington, United Kingdom - Appcastenterprise

Tom O´Connor

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Tom O´Connor

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Description

Where:
Darlington


Full time at 37.5 hours per week: Permanent


Hourly rate:
£10.52


Shifts:08:00am until 06:00pm on weekdays and 09:00am until 05:00pm on weekends (you'll only work 1 in 3)


The Role
Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do.

Your role would be to
speak to customers that have fallen behind with their payments and you'll help get things back on track.

With an empathetic outlook, a can-do attitude and a great knack for problem solving, it'll be down to you to listen to problems and help find solutionsthat ensures a happy outcome - making our customers relationships are stronger than ever and helping us on our mission to become the best for service.

We are more than a
team at EE; we are a
family, and this ethos includes our customers too.

This means that your role will be to make sure our customers receive an exceptional and
personal service every single time.


Your Future With Us
We are
passionate about helping you progress your career and are committed to your growth and development.

When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be.

Our
Aspire programme is just one example of how we can help you move your
career forwards, and if you'd like to know more just ask


Wondering If You're What We're Looking For?
We believe in a completely
personal environment, where you're treated like you want to be treated. We're
committed to working together to build a
community where everyone feels they belong.


Whatever your
age,
race,
sexuality,
disability,
religion or
genderidentity
, we recognise and celebrate
our differences and embrace diversity
at all levels.

Everyone is welcome** at EE.


Wondering What's In It For You?
Being part of the EE family brings a huge number of benefits including the below:

  • A
    great starting salary of
    £20,511, plus
    incentives throughout the year
  • Our
    Smart working model which supports you to create a
    flexible working routine that works for you
-
Huge discounts of EE & BT products including your Mobile and Broadband - saving you
hundredsof
pounds every year

  • Brand
    newsites
    We are currently refurbing all our contact centres to make them state of the art** and a great place to work
  • Volunteering days, so you can
    give back to your local community
  • Optional Private Healthcare and Dental, for
    you and the
    family

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