Outpatient Clinic Co-ordinator - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an opportunity for an enthusiastic, flexible and hard working individual to join the GI Surgery Outpatient Department at St Michael's Hospital, Bristol.

Working as part of a small team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of a range of administrative tasks.

Previous experience of being an initial point of contact for patients.

Ability to use initiative and manage your own workload.

The ability to communicate both via telephone and in writing.

Appetite to learn and develop.

IT literate. Previous experience using Careflow or other patient administration system is desirable.

Previous applicants need not apply.

Communication:

To support the triaging of referrals Manage patient communications via telephone & through Trust systems

Be point of contact & liaise with clinical & non-clinical staff via

Escalate queries, capacity problems & general issues

Communicate changes to clinics & appointments to patients

Patient Care:

To show a caring & professional approach towards everyone

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.