Advice Zone Assistant - Pontypridd, United Kingdom - University of South Wales

University of South Wales
University of South Wales
Verified Company
Pontypridd, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Advice Zone Assistant:

Job description


Advice Zone Assistants deal with confidential information and should at all times remain professional and use excellent judgement to know when to refer to specialist advice and support services.

Working as an efficient and flexible team, Advice Zone Assistants also need to be able to work autonomously and make independent decisions.

Advice Zone Assistants are passionate about making a difference to the student experience through providing excellent customer service.

The university is currently operating a hybrid working model.

There will be a requirement to work flexibly at all campus sites to ensure that the service is staffed appropriately during advertised opening hours.

It is anticipated however that most campus days will be scheduled on the Treforest campus.

This is a full time, fixed term post ending on 15th December 2023.

Secondments are welcome.
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