Site Supervisor - Burton-On-Trent, United Kingdom - Miniclipper Logistics
Description
About us
Miniclipper Logistics is an award winning 3PL employing over 200 people. Now in its 52nd year, Miniclipper operates five sites in Leighton Buzzard, Houghton Regis, Dunstable and Burton-Upon-Trent. We offer a competitive salary, excellent employee benefits and continuously invest in our workforce.
Job summary
- To lead and manage all contracts to achieve the required daily workload
- To be the key customer liaison, admin and escalation point for all contracts/customers
- To understand, orchestrate and manage all areas of the operation (goods in, goods out, warehouse layout, admin)
- Ensure compliance to all legislation for Health & Safety and company housekeeping standards
Major duties and responsibilities
- Key contact for customer support and queries
- Ensures that resource levels are effectively planned and achieved against forecasted volume demands
- Identify and support continuous improvement opportunities
- Lead, motivate, train, and develop the operational team and ensure full utilisation of resources is achieved
- Support all actions identified to reduce damages & drive down cost
- Clearly advise all team members of performance requirements
- Full compliance with H&S and other legislative obligations
- Ensure maintenance of housekeeping standards
- Any other duties considered necessary to fulfil the role
Profile
- A proven history of working with customer constraints, meeting deadlines and managing operational needs
- Experienced customer service and problem solving skills
- Excellent attention to detail
- Committed and dedicated to the role and providing the best possible service for the customer
- Experience in leading and managing a workload to deliver results in a demanding warehouse environment
- A positive 'can do' attitude and flexible in their approach to work
- A logical approach to problem solving
Technical competencies
- Strong computer literacy, including knowledge of WMS systems
- Ability to adapt and learn new IT software
Behavioural competencies
- Able to communicate via written and verbal communication to all levels
- Manage resources (time, money, people) efficiently
- Solves tough business problems and makes good, timely decisions
- Sets clear team responsibilities and fosters team ownership of results
- Drives self and team to exceed goals
- Shares information frequently and systematically to support people and business results
- Strong ability to implement changes as well as lead others to have a positive response to change
- Encourages innovation and progressive ways in the workplace
- Actively seeks new knowledge and skills
Additional benefits information
- _25 days holiday + long service award of 1 day per completed year after 3 years service up to a maximum of 28 days + bank holidays_
- _4% EE and ER pension contributions_
NO AGENCIES PLEASE
Job Types:
Full-time, Permanent
Salary:
£32,094.40 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Onsite parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Reference ID:
MCL Site Supervisor
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