Digital Business Applications Lead - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust
Description
Band 6Main area
- ICT
Grade
- Band 6
Contract
- Permanent
Hours
- Full time
- Flexible working
- Home or remote working
-
Job ref
Site
- City campus
Town
- Nottingham
Salary
- £33,706 - £40,588 per annum
-
Salary period
- Yearly
Closing
- 30/03/2023 23:59Job overview
The Digital Business Team have a new and exciting position for an enthusiastic individual who is passionate about ensuring that services within the Trust get the best possible digital experience.
You will be responsible for supporting the Digital Business Team and services within the Trust by providing account management support.
You will work alongside services to understand their workflows, processes, digital challenges and issues and co-ordinate the appropriate actions to resolve or improve the delivery of Digital solutions.
The post holder will also be responsible for supporting the Digital Business Team and services within the Trust to identify new IT requirements which arise from a change in business requirements and assist or lead on the development and scoping of new requests for Digital solutions.
You will be responsible for supporting the Digital Business Team and services within the Trust by providing account management support.
You will work alongside services to understand their workflows, processes, digital challenges and issues and co-ordinate the appropriate actions to resolve or improve the delivery of Digital solutions.
The post holder will also be responsible for supporting the Digital Business Team and services within the Trust to identify new IT requirements which arise from a change in business requirements and assist or lead on the development and scoping of new requests for Digital solutions.
Digital Services plays a vital role in the innovative delivery and ongoing support of IT systems at NUH and its wider Health and Social care partners.
We provide specialist expertise in a wide range of areas including Application, Technical, Data Warehousing, and Information Governance, Project Management and business and clinical service delivery teams.
Our multidisciplinary Digital Services team shares a common goal 'To deliver outstanding digital experiences to our staff, our patients and the public we serve'Detailed job description and main responsibilities
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert
You will be responsible for supporting the Digital Business Team and services within the Trust by providing account management support.
You will work alongside services to understand their workflows, processes, digital challenges and issues and co-ordinate the appropriate actions to resolve or improve the delivery of Digital solutions.
The post holder will also be responsible for supporting the Digital Business Team and services within the Trust to identify new IT requirements which arise from a change in business requirements and assist or lead on the development and scoping of new requests for Digital solutions.
Training & Qualifications
Essential criteria
- Educated to Post graduate degree level or equivalent work experience or training
- Achieved an IT computer qualification (ECDL or equivalent).
- Evidence of continuous personal development.
- ITIL Foundation Certification
- Prince 2 foundation level
Essential criteria
- Extensive experience of working with service users and stakeholders at all levels in a large and complex organisation.
- Detailed knowledge and awareness of users of Digital Solutions across the NHS.
- Demonstrable in depth knowledge of NUH core systems.
- Experience of developing and delivering plans to identify and coordinate the resolution of issues relating to digital solutions
Essential criteria
- Excellent verbal and written communication skills with the ability to communicate confidently at all levels, recognising the differing needs of customers & responding appropriately, demonstrating the ability to use tact, sensitivity and diplomacy
- Able to communicate complex or confidential information effectively with staff, both internal and external, from a wide range of disciplines.
- Able to produce clear and concise user documentation to a high standard and to record new requirements, risks and issues.
- Proven ability to participate and communicate effectively within multi
- Demonstrates a high level of customer care and the need to deliver customer focused solutions.
- Experience of convening and chairing meetings.
Essential criteria
- Able to analyse
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