Credit Controller - Coalville, United Kingdom - Macildowie Recruitment and Retention
Description
CREDIT CONTROLLER / PERMANENT / BARDON - COALVILLE / OFFICE BASED / UP TO £25,000
Macildowie are excited to be working with this exclusive client as they search for an experienced credit controller.
This role requires an experienced (ideally stand alone) credit controller who is able to use their own initiative and be persistent with query resolution, which may mean knocking on a few doors internally to ensure your customers are dealt with efficientlyand with care.
Responsibilities will include:
- Cash Collection (proactive through to litigation):
- By telephone
- By generation of standard dunning letters
- Dispute management
- Weekly, monthly, and adhoc management reporting
- Ensuring compliance with our risk insurance policy
- Ongoing credit and risk assessment to reduce probability of bad debt
- Controlling customer account balances against credit limits
- Implementing action plans to facilitate collection of overdue and overexposed balances
- Referral of accounts to debt recovery specialist should internal collection efforts fail
Knowledge and Experience
- Essential_
- A minimum of 2 years' experience in credit control (preferably in a standalone role).
- Experience of the full credit control cycle up to and including instructing solicitors to aid in debt recovery.
- IT literate with solid experience of Microsoft packages
- Confident Telephone manner
- Proven track record of effective cash collection
- Desirable_
- Experience with accounting software such as sage
- Experience with CRM systems such as Salesforce
Skills Required:
- Accountable and conscientious
- Investigative Nature
- Self Motivated
- Ability to plan and manage own workload
- Meticulous attention to detail
- High standards of accuracy
- Positive and vibrant attitude
- Adaptable and Personable
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