Customer Service Executive - Redhill, United Kingdom - Lloyd Recruitment Services Ltd

Lloyd Recruitment Services Ltd

Verified Company

Redhill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is looking for individuals to join their team, where you will provide solutions to customers and assist wherever possible.

What a current employer has to say about working for this client:

"A corporate setting but with a friendly and family feel, where you are more than just a number. The company and management support individuals with further career development and we have a reputation for excellent staff retention. Everyone knows everyone,so you gain an opportunity to join a reputable organisation, but make new friends and ntacts"._

The basic salary for this position starts at £21k - £23k, however with easily reached KPIS, targets and additional incentives, you can push your earnings to £26k - £28500k, plus will be rewarded with an attractive benefits scheme.

The Individual:

Although experience in a similar customer focused role would be an ideal, we are keen to attract individuals who have a working history gained from within the retail sector, who are looking to make a career change into an office setting.
You will enjoy working in customer services, and have a friendly and engaging personality, happy to communicate over the telephone
A team player, you will also enjoy using your own selfmotivation to achieve your individual goals
IT proficient, you will be required to work off multiscreens, and / or been enthusiastic and have the confident to learn

The Role:

Providing a high level of customer service, you will use your listening skills to build a rapport with the customer and show an understanding of any issues being experienced
Using your resolution skills you will help source the best outcome for each individual
Updating individual records and agreements, you will be required to send information and documents to clients
Building a rapport with the customer, so they will be happy to contact you / the team again if required

This is a vital role to the business, extensive training will also be provided.

Interviews taking place a.s.a.p.