Operations Support Specialist - Colchester, United Kingdom - Cloudfm Group

Cloudfm Group
Cloudfm Group
Verified Company
Colchester, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About Cloudfm
We're driven by our mission to transform the Facilities Management industry and create a more sustainable future. Our smart solutions and cutting-edge technology help our clients optimise building performance and minimise energy waste.


How do you fit in?


The role of Operations Support Specialist is to work closely with our Operational Teams, providing impartial and objective advice and support, analysis, insights, and innovation on ways of working.

Manage and facilitate the onboarding of suppliers, drive the registration process, documentation, familiarisation, and training process to the point of go live.


What you'll be doing day to day

  • Drive operational efficiency projects to support the technical team.
  • In association with Commercial Finance Objectively review geographical / discipline data to analyse gaps in coverage, provide recommendations to improve delivery of service.
  • Feedback insights objectively and impartially, driven by data and perception analysis.
  • Engage key stakeholders, listen to stakeholder feedback, probe issues and trends, identify root cause analysis on critical service delivery and propose options and/or alternative solutions.
  • Lead mobilisation and demobilisation of clients in relation to onboarding/offboarding of suppliers for the operations department.
  • Instigate initial discussions with new suppliers in relation to the SLD, T&C's and their rates with support from Commercial Finance
  • Oversight of supply chain inbox.
  • Provide operational training and support to internal and external stakeholders.
  • Facilitate and manage the process of sourcing and payment to suppliers for critical / urgent parts and materials.

What you'll bring to the table
Facilities Management industry experience with a contractor or client background


Why join us
We offer a generous rewards package to help you make the most out of life, including:

  • Remote and flexible working to help you achieve a balanced life.
  • 25 days holiday increasing after 2 years' service and an extra day on your birthday
  • Private Healthcare to look after your physical and mental health.
  • Enhanced Maternity, Adoption and Paternity pay
  • Wellbeing support, confidential helpline, and counselling
  • Retail cashback and discounts because who doesn't love saving money?
  • Electric car and cycle to work schemes.
  • Life Insurance and Personal accident cover to give you peace of mind.
  • Access to Udemy Business and thousands of online training courses
More jobs from Cloudfm Group
See all jobs of Cloudfm Group