Account Administrator - London, United Kingdom - Lockton, Inc.

Lockton, Inc.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Description:

Our client is a Global General Insurance Broker with an enviable record of growth over the last few years. They operate out of multiple territories and have an international branch network.

They deal with both retail and wholesale clients and operate a culture that is unique, emanating from the entrepreneurial spirit of its senior management and the flat structure in which the organisation operates.

The business model and the executive team encourage empowerment and visibility, creating a cohesive, professional and focused environment. As a partnership led business, there is more emphasis on collaboration and accountability across all business units.
The business has achieved significant success in recent years with strong organic growth and positive client and employee feedback. The internal culture of the organisation is recognised as a key differentiator and the quality of service delivery is highly rated by clients. To maintain these high standards our client has identified the need to bolster their Employee Benefits division.
This role would suit someone who has gained a solid grounding working in a support capacity within Employee Benefits, specifically with knowledge and experience dealing with Group Risk and/or Private Medical Insurance products. Ideally they would like someone who can hit the ground running with this existing knowledge base and there is also excellent scope to build on that experience from a career perspective within the business.
The overall purpose of the role is the provision of account support services for clients. To aid in the overall service provision to clients ensuring that the business is retained and developed. There is real scope for career development in this role and division.
Within the role your remit will include but not be exclusive to the following
Undertaking background research/investigation
Producing reports and briefing notes
Assisting with complex administrative tasks and function
You may also assist the Account Managers in the following areas;
Obtain claims information forms from insurers/Claims.
Collect data/statistics for inclusion in market presentations.
Preparation of marketing documentation for new business, renewals and midterm amendments.
Create and update relevant systems.
Liaise with insurers and clients as required.
Prompt and accurate resolution of accounts queries.