Customer Assistant - Manchester, United Kingdom - Reach 8 MCR

Reach 8 MCR
Reach 8 MCR
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you passionate about working with people and thrive in a fast-paced, dynamic environment? If so, we have the perfect role for you We are seeking a friendly and customer-oriented individual to join our expanding team as a Customer Assistant.

As a Customer Assistant, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs.


Duties:


  • Manage high volumes of customer interactions with accuracy and professionalism.
  • Generate new customers for a diverse range of clients and brands
  • Deliver a premium customer service experience during all interactions.
  • Work within one of our active campaigns.
  • Handle customer complaints or concerns with professionalism and empathy
  • Collaborate with team members to ensure excellent customer service

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities
  • Positive and outgoing personality.
  • Willingness to learn and continuously improve.
  • Ability to handle objections with ease.

Benefits:


  • Inhouse training workshops and onsite guidance from industry experts.
  • Opportunities for career growth and advancement within the company
  • Regular company events and networking opportunities.
  • Gain valuable skills in sales, customer service, and people management.

Pay:
£21,148.00-£22,496.00 per year


Benefits:


  • Company events
  • Employee mentoring programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Education:


  • A-Level or equivalent (preferred)

Experience:


  • Retail sales: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person
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