Integrated Management System Lead - West Midlands, United Kingdom - SEVERN TRENT

SEVERN TRENT
SEVERN TRENT
Verified Company
West Midlands, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

LET'S CUT STRAIGHT TO IT

Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.


Our purpose is taking care of life's essentials, but we're also big on making a difference, not just because we should but because we care.


Which is why we are excited to announce a new opportunity for a highly motivated business leader to manage our Integrated Management system team.

As an Integrated Management Systems Business Lead, you'll be responsible for the STW and HD operational standards compliance.


You'll be responsible for implementing an IMS framework across Customer Operations (circa 4000 employees) that supports the ongoing systematic compliance with our licence to operate conditions including compliance with water quality & environmental regulations and standards.


The IMS team will have responsibility for undertake 1st & 2nd Line assurance audits across Customer Operations identifying trends, reporting on conformance and support the delivery of improvement plans to support UQ performance.

Are you a business leader who like to work closely with Senior Management across Customer Operations to ensure sustained engagement with the IMS framework?

Well, if you are, read on.


LET'S TELL YOU MORE

The key accountabilities of this role will include:

  • Lead a team of technical experts and quality managers responsible for operating the Integrated Management System and External certifications, while implementing an internal audit assurance program across Customer Operations to monitor standards compliance, identify trends and develop improvement plans.
  • You'll be working closely with Strategic Leads, Business Leads and a wide range of other stakeholders across Customer Operations to gain support and positive engagement with the IMS and the benefits from a process, standardization and operational compliance perspective.
  • Define and coordinate the continuous improvement learnings into procedures to reduce failure and improve long term operational performance. You'll also lead the overall governance strategy for Integrated Management System and compliance standards.

WHAT WE'RE LOOKING FOR


Of course, it's important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you'll go above and beyond. When you really care you don't just talk about it, you do more.


Apart from being a great fit for the team you'll have significant management and leadership experience within a regulated operational business.

You'll also have a strong track record of effective stakeholder engagement, influencing and communication skills, with a real drive for continuous improvement.


You will have experience of working within a management system framework preferably within the utility sector or another highly regulated industry.

You will also have experience of leading change improvement projects whilst developing and coaching technical teams.

As this role involves travel a Full UK Driving License is required.


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.


And when it comes to inclusion, we're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.


We do more, because we care.

HOW WE'LL REWARD AND CARE FOR YOU IN RETURN
It's not just a job you'll get here, you'll get a career too.

We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential.

And we'll also help you play your part in looking after the environment and the community in which we live.


Here's some of our favourites:

  • Salary paying between £58,000 £68,000 plus monthly care allowance.
  • 31 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to 20% of salary based on company performance)


  • Car Allowance

  • Per annum up to £5,20
  • Leading pension scheme we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our 'Academy'
  • Electric vehicle scheme and retail offers
  • Family friendly policies
  • Two volunteering days per yea
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