Logistics Specialist - Duxford, United Kingdom - Busy Bee Recruitment

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity to work as part of a Logistics team providing excellent customer service to ensure that all shipments are managed in the most efficient, safest, and cost-effective way.

You will have the opportunity to work with some exciting clientsand manage the end-to-end process for research samples, clinical trials medicines and other pharmaceutical and healthcare related products on a worldwide basis.


  • 7am 3:30pm
  • 8:30am 5pm
  • 10am 6:30pm

Duration:8 Month FTC


Start:

ASAP

Location:
Outskirts of Duxford, Cambridgeshire - full time office based


Hours:
Monday - Friday 40 hours per week (shift patterns available above)


Salary:
up to £32,000 per annum depending on your experience


BENEFITS:


  • 25 days holiday plus bank holiday
  • Pension up to 9% employer contribution
  • Death in service benefit 4 x annual salary
  • Income Protection
  • Private Medical Insurance

Duties include:


  • Gather comprehensive customer and shipment requirements
  • Set up and management of new Projects or complex shipments for existing clients
  • Provide scientific knowledge and understanding in cold chain transportation
  • Collaborate and support key stakeholders e.g., business development, quality, finance, to ensure all customers are cared for
  • Carry out all endtoend operational processing tasks related to the movement of consignments in the most cost effective and efficient way
  • Gather data from customers to help shape ideas and improvements
  • Thinking about how to get ahead of issues rather than just resolving them
  • Act as a Customer Service champion and ensures that the company standards of service are always met when dealing with internal and external customers
  • Onboarding of all new customers
  • Liaise with other departments, offices, suppliers, and service partners as necessary
  • Maintain regular contact with clients to resolve any problems
  • Managing shipments of all types to any global locations
  • Providing advice on dangerous goods, temperature control or radioactive shipments
  • Monitor supplier performance in conjunction with the Activity Manager system to ensure that all consignments are delivered in line with operational schedules
  • Complete end to end process for shipment of research samples, clinical trial medicines and other pharmaceutical and healthcare related products for export to worldwide destinations

Your background, Skills, and Attributes:


  • Operations experience with an international specialist courier, freight forwarder, or logistics provider within the life science and pharmaceutical industries
  • Educated to Degree Level in a Scientific discipline e.g., Biology, Chemistry, Biomedical Science, or other Logistics industry regulated qualification
  • Customer service and administration experience
  • Excellent numerical skills and reasoning
  • Work accurately with good attention to detail
  • Proactive and innovative approach to problem solving

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