Sales & Procurement - Order Management Associate - Banbridge, United Kingdom - EOS IT Solutions

EOS IT Solutions
EOS IT Solutions
Verified Company
Banbridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

WHO WE ARE:


EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.

Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.


We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.


POSITION OVERVIEW:


The Order Management (OM) Associate should be both pro-active and thorough in their approach to their tasks, ensuring a high level of attention to detail at all times, whilst demonstrating flexibility to incoming high-priority tasks and ability to manage workload accordingly.


WHAT YOU'LL DO:

The OM Associate is responsible for the following specific areas of the program:

  • Monitor, update and maintain queues on a regular basis
  • Regular checking of inventory and maintenance of Inventory stock levels of standard equipment
  • Assist the O&F Lead with weekly and monthly updates to Client in relation to OM Performance
  • Checking of Inventory levels prior to raising purchase requisitions
  • Updating of internal systems with current status of orders
  • Take ownership of expediting and tracking orders from vendors, chasing where necessary against delay
  • Actively participate in recurring weekly hardware & telecom forecast syncs to ensure requirements and spend planning are aligned with the regional trend
  • Review invoices against tracked/received shipments
  • Attend weekly vendor meetings
  • Work with Global OM team to regularly assess vendor pricing and performance
  • Creation of new part numbers for any new items being purchased
  • Monitor unassigned OM queue
  • Create purchase requisitions ans carry our vendor administration
  • Handling exceptions and vendor error
  • Investigate and resolve unpaid invoice issues

WHAT YOU NEED TO SUCCEED:


  • Order management and customer support experience in an IT asset or IT Logistics environment highly desirable
  • Aptitude for numbers and strong skills working with Microsoft Word, Excel and using an ERP system
  • Strong commercial awareness
  • Strong attention to detail, critical thinking skills, and project management skills with the ability to manage multiple projects and tasks
  • Strong communication and interpersonal skills, ability to be selfmotivated and able to work within a fastpaced team environment
  • Excellent at creating and delivering reports from platforms such as tableau.


EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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