Apprentice Clerical Officer - Upton, United Kingdom - Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospital NHS Foundation Trust

Verified Company

Upton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for a Band 2 Clerical Officer to join the team on Surgical Emergency Unit (SEU).

We are a fast paced environment that strives to provide excellent assessment, efficient treatment and high quality patient care.

SEU is a 20 bedded assessment unit that provides urgent care and assessment for a diverse range of acutely unwell surgical patients.

We also have an ambulatory area with 6 trolleys and 16 chairs, where we provide initial assessment for patients referred via their general practitioner or from ED.

In addition to this, we run an ambulatory clinic (Mon - Fri) which allows investigations such as CT/ Ultrasound scans to be done efficiently and at short notice.

This clinic helps prevent hospital admissions whilst positively impacting on patient experience.

Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship.

If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust's apprenticeship offer.

Greet patients and visitors face to face and on the telephone providing advice and support as necessary.
To check demographic details are correct on admission and discharge
To put patients onto cerner.
Maintain supplies of demographic labels, notes etc.
Keep casenotes trolleys clean, tidy and in bed order.
To arrange transport for patients attending other hospitals / departments.
To answer the telephone, taking messages or transferring calls as appropriate
To coordinate outpatient appointments with clinic clerk prior to discharge.
To prepare any discharged patients paperwork for scanning.
To provide support to nursing staff for general patient requests.
Liaise with informatics regarding electronic equipment.
To organise HOT / Elective clinic daily.

Whilst this role is being advertised as a permanent position, there is an expectation that the successful applicant must complete all elements of the apprenticeship.

Initially, the successful applicant will be placed on a fixed term apprenticeship contract for the duration of the programme.

Upon completion of the apprenticeship and providing all additional milestones are met, the successful applicant will be issued a permanent contract.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us.

We are described as ''competent and caring staff'' by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on the Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest trusts in the North West of England, comprising of Wirral's only Emergency Department.

We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach of the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see attached Job Description for further information about the Clerical Officer position available at WUTH.