Customer Service Assistant - Edinburgh, United Kingdom - New Talent International
3 weeks ago
Description
Customer Service Assistant:
Responsibilities:
- Analyse customer needs and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Handle customer inquiries and resolve complaints in a professional and timely manner
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problemsolving abilities
- Ability to work independently and as part of a team
- Attention to detail and accuracy in data entry
- Previous customer service experience is preferred, but not required
Job Types:
Full-time, Part-time, Graduate
Part-time hours: 28 per week
Salary:
£20,552.00-£21,563.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to Commute:
- Edinburgh (required)
Work Location:
In person
Expected start date: 28/08/2023
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