Erostering Facilitator - Kent, United Kingdom - Eden Brown Synergy

Eden Brown Synergy

Verified Company

Kent, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

eRostering Facilitator

I am working with a NHS trust based in Medway who are looking for a eRostering Facilitator for 3 Months Initially.

The role is full time, to start ASAP and paying up to £155 Umbrella per day. The role is in scope of IR35.

Job Purpose

The NHS has embarked upon an ambitious modernisation programme with a key objective to improve its service to patients. This programme is underpinned by Information Technology and the delivery of an electronic eRostering system for capturing how we deploy our workforce.
The Trust's commitment to the workforce productivity and efficiency and implementing the findings of the Carter review includes the effective utilisation of the eRoster system into complex clinical environments which often span multiple organisational boundaries within the Trust.

- eRostering has been implemented across the Trust. All workforce groups including medical are now using eRostering. eRostering focuses on quality and cost effectiveness and involves all staff being trained to use the system and to work inside associated processes. The project also involved integrating all areas electronically to payroll, bringing on Temporary Workers, implementing Activity Manager, and implementing to the medical workforce.

The post holder should have sound knowledge of Allocate HealthRoster Suite and should be an expert user of the system and with the ability to prepare and deliver training to all levels of Trust staff.
They will provide frontline support and advice in all aspects of the system and related systems. The post holder will support all areas of the hospital with the use of the system, carrying out reviews as per NHSi recommendations.
They will perform a variety of tasks including setting deadlines, assigning responsibilities, monitoring and summarising progress to the eRoster Lead and assisting in the delivery of the key performance indicators and benefits realisation.
The post holder is responsible for communicating extensively with staff and assisting staff to collect and analyse highly complex data including shift patterns and hours in order to develop, test, deploy and support end user requirements.
The post holder will be required to appreciate that staff may be required to change working practices in order that benefits may be realised.

Duties and Responsibilities

To ensure all system users have received adequate training and have been issued with appropriate access levels to enable them to fulfil their job roles.
To prepare, plan and facilitate workshops / training sessions to assist with ongoing use of the system.
Contribute to the preparation of documentation and training guides. Ensure that training materials reflect any software upgrades or improvements that are made as the project progresses
Provide written and oral communication and presentations, and be able to inspire and enthuse users in a nonconfrontational, collaborative style, in one to one situations, small groups and larger audiences.
To provide technical support and liaise with relevant stakeholders to ensure any issues are escalated accordingly.
Ensure all service leads are able to generate relevant reports to aid effective roster management eg sickness, annual leave etc and deliver the key performance indicators and deliver the financial benefits of the system.
Support service leads to use data information to proactively manage rosters and meet KPIs as required
Ensure that all improvements in eRostering practices are captured in order to demonstrate benefits realisation finance, productivity, efficiency and staff satisfaction
The post holder will establish effective working relationships with staff across the Trust, acting as a champion and demonstrating a positive attitude towards change.
The post holder will demonstrate a willingness to be actively involved / lead on any improvements to processes and/or the way the system is utilised. Make constructive suggestions, as to how the system can be improved for end users while meeting demands of the service.
Review national best practice in roster management and work with the manager to implement any new solutions if agreed.
Promote cultural changes in the organisation around the acceptance/use and understanding the benefits of electronic rostering software

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Skills & Knowledge

Teaching and Assessing qualification or equivalent experience
Knowledge of the healthcare setting and understanding of the need to provide an effective 24 hour service
Knowledge of current issues relating to NHS strategy and policy
Knowledge of, and experience in developing IT operational standards and processes.
Experience of contributing to the introduction of change in the workplace
Experience of managing a varied range of tasks and activities
Experience of data collection and inputting
Payroll / ESR / IT experience
Delivering presentations and training
To work independently to project timelines and pro