Day Porter - London, United Kingdom - PMR

PMR
PMR
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Description


Our client is currently looking for a Day Porter who will be will be based on a luxury residential development, of which are based in West London.

Hours: 42 hours per week (7am - 7pm)

1st week will be 4 days on, 3 days off

2nd week will be 3 days on, 4 days off

Salary will be £25,000 per annum


Competencies

  • Communication
  • Drive, Perseverance and Quality Focus
  • Planning and Organisation
  • Adaptability and Flexibility
  • Teamwork and Empathy

Role Purpose
The Porter role is focused upon excelling in the area of Customer Service and providing an unrivalled resident experience.


Primary Responsibilities

  • To demonstrate excellent communication skills with colleagues and residents meeting tenants sometimes bespoke needs
  • Exhibit a passion for customer service and possess a clear focus towards creating and maintaining the best possible resident experience
  • To greet residents and their guests when they arrive at the building.
  • Strive to create an individual experience which makes the person feel valued
  • Be attentive to residents and visitors needs within reason
  • Cleaning duties will be required
  • Assisting with parcels and delivering to the right residents

ESSENTIAL EXPERIENCE

  • Worked in a similar environment for a minimum of two years
  • A good working knowledge of Microsoft windows software including Word and Outlook

DESIRABLE

  • Residential experience
  • Hospitality background
  • Knowledge and experience of health and safety legislation as it applies to the work environment and residential buildings

QUALIFICATIONS

  • Good level of education to include written and verbal communication skills

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