Customer Service Call Centre Agent - Stoke-on-Trent, United Kingdom - Uniting People

Uniting People

Verified Company

Stoke-on-Trent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a thriving and fast-growing company who offer excellent career progression and company benefits.

They are looking for an experienced customer service person who has an excellent telephone manner, an ability to multitask and enjoys building rapport with customers over the phone in order to give the best service.

Responsibilities:

Receive & answer inbound enquires from customers
Taking payments and setting up payment plans
Speak to a variety of customers to build rapport/understanding their needs
Proven customer service experience
Enthusiastic and engaging in conversation
Team player with the ability to selfmotivate
Computerliterate
Ability to multitask with strong eye for detail

Working Hours
Monday to Friday
- rotational shift. One short Saturday every 4 weeks.

Job Types:
Full-time, Permanent

Pay:
£23,000.00-£26,000.00 per year

Schedule: